This program is designed to provide participants with skills, techniques and strategies to professionally and confidently deal with difficult people and situations, whether this involves an aggressive client or customer, or, an abrupt or discourteous employer or employee.
Dr. Rick Goodman
Dr. Rick Goodman speaks from real-life experiences and achieves great results! Rick is the author of Living a Championship Life “A Game Plan for Success” which has been widely acclaimed since its release. Rick has worked with companies of all sizes-from small businesses and entrepreneurial startups to Fortune 500 companies His high-energy content rich keynotes, seminars and workshops are designed for associations and firms of all sizes that want to maximize their potential.