Critical Thinking: The Secrets to Successful Problem-Solving & Decision Making – OnDemand



You don’t have to be an executive to make decisions or solve problems; you do this all day, every day, even if you don’t notice it. The challenges are solving problems so they don’t reoccur and making decisions that lead to the results you need.
Many of us have a tendency to start trying to solve a problem before someone has even finished explaining the situation. We may find ourselves “solving” the same problem over and over again. Admitting to a poor decision is tough and taking corrective action can be even tougher.
These are serious challenges we need to overcome successfully and solve to be effective and efficient creating outcomes that are positive for the organization.

In addition to an introduction to the basic tools of problem solving and decision making, you will receive references to increase your knowledge and skills.

Each lesson is accompanied by a complete note outline plus exercises for immediate practical application.

Adopt approaches that work and learn to:

  • Solve problems and make effective decisions using simple, practical tools
  • Assure better problem solving; uncover assumptions, constraints, and success factors
  • Increase decision accuracy utilizing whole-brain thinking easily and consistently using your particular strengths
  • Minimize poor decisions; neutralize the effects of stress, emotions, and distractions on decisions
  • Make great decisions using conflict creatively.

Credits & Format

HR Certification Institute Certified ProviderThis course provides 1.5 General Credit hours


Rebecca Staton-Reinstein, Ph.D., is president of Advantage Leadership, Inc.
In her career as a manager and officer in the public, private, and nonprofit sectors, problem solving and decision making were key components of her work. She studied the art and science of decision making and problem solving and has works with organizations around the world to implement the most effective processes. She teaches her clients these critical competencies and developed and taught programs for the American Management Association, Management Centre Europe, Mediterranean Management Centre, Hong Kong Productivity Council, and the Lviv Institute of Management.