Techniques for Handling Employees With Poor Attitudes and Performance (OnDemand Webinar)

$99.00

SKU: 409389EAU

Description

Don’t let bad attitudes and performance problems destroy teams and office morale prepare yourself to handle challenging and difficult employees.Have you ever had one of those employees with a poor attitude that infects the rest of the team’s performance? You know how frustrating it can be on you as well as the rest of the team. Supervisors need to learn and understand general performance management strategies. The strategies can then be translated into the departmental, group, and individual employee goals that tie into the overall organization’s objectives. By learning different performance management techniques, such as linking individual goals to strategic goals, you can reduce workplace conflict and increase managerial consistency. You can also improve the overall management of those employees with poor attitudes and develop plans for handling employees who fail to meet performance requirements. By taking proactive steps to prevent problems from developing and implementing a clear, strategic plan after they do develop, you will have a better chance of getting problematic employees back on track. For those employees who will not improve their attitudes or continue to fail to meet required productivity standards, the documentation generated through proper performance management will ensure your company is protected if termination becomes the necessary step.

Date: 2022-01-05 Start Time: End Time:

Learning Objectives

Best Practices When a Manager Approaches Poor Attitude and Performance Employees
• Using Effective Communication to Assist Employees
• The Importance of Good Listening Skills and How to Make Sure You Are Hearing the Employees
• The Manager’s Role in Promoting Positive Attitudes

How to Boost Employee Performance by Improving Attitudes
• Why It Is Important to Separate Personality From Performance?
• How to Avoid the Snowball Effect With the Team
• Coaching vs. Counseling and the Appropriate Time to Use Each
• Successful Counseling Techniques for Employees With Poor Attitudes
• Encouraging Positive Behaviors Which Will Lead to More Positive Attitudes

Management and Leadership Skills to Help You Manage The Employees With Poor Attitudes
• The Best Ways to Manage Conflict Between and Among Employees
• How to Keep Emotions in Check During Conflict and Confrontational Situations
• Assertive Communication Techniques to Use to Overcome Negative Situations
• How Constructive Criticism Encourages the Employee to Change
• Ideas for Creating a Positive and Supportive Work Environment
• Techniques to Help Employees Motivate Themselves
• Best Practices and Case Studies

HR Certification Institute ,SHRM ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

David H. Ringstrom, CPA-Accounting Advisors, Inc.