Description
Gain a better understanding of policies, procedures and strategies you can immediately incorporate into your screening program.Maintaining a comprehensive and successful background screening program for your volunteer organization requires legal compliance with all relevant laws and regulations. With the background screening industry facing continuous changes to laws and best practices, it is more important than ever to remain vigilant in keeping a compliant program. As a credit reporting agency (CRA) and a provider of background screening services, IntelliCorp will be providing an overview of what operating a compliant background screening program means for volunteers, as well as reviewing best practices and discussing some of the highest profile issues facing anyone providing or using background screening services. Gain a greater understanding of policies, procedures and strategies you can immediately incorporate into your screening program.
Date: 2019-02-22 Start Time: End Time:
Learning Objectives
Background Screening Regulations
• FCRA
• Purpose of FCRA and Obligations of End User
• Obligations of CRA and of Volunteers
• State Level
• Reporting Differences
• Human Services (Vulnerable Populations)
• Ban the Box/Fair Chance
• Credit Reports in Employment/Volunteer Decisions
• Who Are the FTC, CFPB, EEOC?
Legally Required Information Provided for Background Checks
• Information Provided by Volunteer in Order to Do a Thorough Background Check
• Sources of Information
• Database • Update Schedule
• Single Counties
• Federal Criminal
• Ancillary Products Based on Role of Volunteer [MVR, Credit, Drug, Verifications]
• Fingerprinting (State Bureau vs. FBI)
• Social Trace/Identity Verification
• Social Media
Background Check Preparation
• Why Screen?
• Gap Between Policy/Implementation/Enforcement
• Identify Who Are Volunteers and Their Job Functions
• Which Ones Require Background Checks?; How Often Should It Be Repeated?
• Volunteer Management System
• Disclosure and Authorization (Keep for at Least 5 Years)
Background Check Procedures
• Who Pays? Expense Concerns
• Some States Curtail Payment for Screening
• Financial Constraints
• Written Procedures
• Drives Consistency, Removing Elements of Bias
• Mitigate Risk
• What Do You Do When the Report Comes Back With Results?
• Process to Evaluate Results; Who Sees Information
• What Constitutes Disqualification
• Who Is Involved in Final Decision
Adverse Action Process
• Jurisdiction Requirements; 2-Step Process
• Green Factors/Individualized Assessment
• EEOC’s Guidance
• Ban the Box/Fair Chance Requirements
Background Check Tips and Best Practices
• Do You Know What You Are Currently Getting?
• What Questions to Ask of Current Screener
• NAPBS Accredited; What Jurisdictions Are Covered
• Turnaround Times • What Is Norm vs. Outliers
• How to Make an Inquiry as to the Status of the Search
• How Are Changes to Process/Systems Communicated
• Ongoing Screening/Rescreens/Monitoring
• Privacy Issues
• Use a Third Party
• Better Quality; Saves Organization Time to Focus on Their True Mission; Expertise (Compliance); Technology
• Have a Baseline Screening Program
• More Robust Screening Based on Position, Function, and Access to Resources
The Downside of Not Performing Background Checks
• Overcoming Objections to Screening
• Risks
• Physical/Reputational/Financial Harm
• Protecting Assets
• Being Noncompliant
• Volunteer Quality/Is This Person a Good Match for Your Organization
• Increase Turnover
Chad O. Ascar-Intellicorp, Mark Hopwood – VolunteerMatters
