Strategies to Deal with Miscommunications (OnDemand Webinar)

$99.00

SKU: 406445EAU

Description

Learn the principles and strategies that you need to minimize the risk of miscommunication on the front end and to correct miscommunication when it happens.Even though communication is the lifeblood of any organization, it’s almost impossible to find a company, department or team that doesn’t have a communication breakdown or barrier at one time or another. Poor workplace communication leads to more than just simple misunderstandings and individual frustration. It causes conflict it contributes to low morale it makes finishing even the easiest of tasks difficult which ultimately leads to decreased productivity, lower results and diminished success. You will learn practical strategies and techniques to fix communication breakdowns and improve your work environment. By knowing how to stop many miscommunications before they happen and fix them when they do, you’ll eliminate negative attitudes, improve relationships, increase job satisfaction and measurably impact productivity. With improved communication, you can free people from conflict and confusion so that they can focus on business results.

Date: 2019-10-10 Start Time: End Time:

Learning Objectives

Defining Communication
• Consider the Definition of Communication and What That Implies About Effective Communication
• What Happens in the Communication Process and Where Are the Opportunities for It to Go Wrong?
• Understand the Source of the Problem in Order to Define Possible Solutions

Common Communication Challenges
• Learn to Identify Common Communication Challenges in Order to Avoid Them
• Special Challenges of Written Communication

Overcoming Common Communication Challenges
• Perception Filters
• Nonspecific or Unclear Language
• Assumptions • Yours and Theirs

Specific Communication Strategies
• Listener/Reader Focus
• Reducing Threat Triggers
• Assertive Strategies
• Feedback Loops

No Credit Available

Guy Harris-The Kevin Eikenberry Group