Preparing Before Sharing Bad News With Employees and Other Stakeholders

$99.00

SKU: 410172

Description

Understand how to deliver bad news sensitively and effectively.
Weve all been there, where we find ourselves having to have difficult conversations with employees where we arent sure how to keep the peace while expressing bad news. This presentation will help you learn how to communicate effectively and reflectively so you can feel good about how you express negative circumstances, such as demotion, improvement plans, raise denial, etc. We will explore specific examples to help you gain confidence in these situations so that you may continue your personal and professional growth during times of difficulty.

Date: 2023-05-10 Start Time: 1:00 PM ET End Time: 2:05 PM ET

Learning Objectives

* You will be able to define your role in sharing bad news.

* You will be able to discuss your primary communication style in sharing bad news.

* You will be able to explain how to handle various situations such as demotion, raise denial, personal disagreements, etc.

* You will be able to identify moments where selfawareness is needed with response.

Bad News
• Roles
• Processing
• Self-Awareness

Communication Styles
• Aggressive Behaviors
• Passive-Aggressive Behaviors
• Assertive Behaviors
• Leadership Style

Empathetic Listening
• Listening to, For, and With
• Difficult Conversations
• Monitoring Self-Reactions

Examples
• Demotion
• Raise Denial
• Improvement
• Personal Disagreements
• Keeping Respect

ASA ,HR Certification Institute ,SHRM ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Amy Nolan-Life Design by Amy