Practical Problem Solving for the Administrative Professional (OnDemand Webinar)

$99.00

SKU: 410312EAU

Description

Learn critical thinking skills to eliminate errors in judgment and develop strategies for managing risk.The volume of information is expanding exponentially. It’s easy to become overwhelmed by the information directed at us or available to us. Critical thinking skills will help you decide what information is useful and what isn’t. The ability to think critically, and use all the associated skills, matters a great deal to solving problems common to administrative professionals.Expanding product lines, international markets, a workforce scattered across the globe, and the everincreasing capabilities offered by technology require the welldeveloped practical problemsolving necessary to make sense of all the complexity. Professionals attending this program will learn to quickly process information, improving productivity and value in the workplace.Professionals will learn numerous effective interventions to have better relationships and get along with all members of the organization. With mastery of problem solving also comes selfesteem in work and home applications. This program will teach you critical thinking skills to hopefully eliminate the big errors in judgment that can cause misunderstandings and unnecessary confrontations and to develop strategies for managing risk.

Date: 2022-12-05 Start Time: End Time:

Learning Objectives

Define Critical Thinking and Why It Matters

Easy Techniques for Solving Problems Systematically With Less Stress

Learn How to Gain More Confidence in Your Decision-Making Skills

Examine How to Problem-Solve Under Pressure and Fight Your Fear of Failure

Identify Common Decision-Making Traps and How to Avoid Them

Understand How Problem-Solving Language Influences Others

Discover How Problem-Solving Skills Manage Difficult Behaviors

Explore These Practical Applications in Work and Home to Enhance Relationships and Communication

ASAP PACE ,IAAP ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Ria Dark-2Rogues

Practical Problem Solving for the Administrative Professional (OnDemand Webinar)

$99.00

SKU: 406686EAU

Description

As an administrative professional, it is crucial for you to have developed problem solving skills.
This topic is intended to empower you with strategies and tools for solving problems common to administrative professions. You will learn techniques that can be applied within any work scenario, language for problem solving and creating winwin solutions. You will discover new ways of communicating with coworkers and customers that focus on solution, ways to become more proactive, addressing issues and problems before they happen so as to be more prepared and in control. You will discover when and how, and when not, to go to the boss with issues and how to present problem solving ideas. Come away with techniques to achieve more control of your day and get more time for your priorities. You will earn assertiveness skills and how and when to say no, and how to influence those around you including the boss. You will be able to feel more equipped with usable techniques to handle the challenges that their position encompasses. This course will help you to face the challenges you may face on a daily basis.

Date: 2019-12-20 Start Time: End Time:

Learning Objectives

Self-Management: Making Sure You’re Not the Problem
• Managing Your Stress and Emotion
• Using Assertiveness Skills
• Adopt Problem-Solving Language

Pro-Active Problem Solving
• Knowing When to Take Action
• Tips for Getting Control of Your Day and Your Priorities
• Training Your Boss and Coworkers and Influencing Others to Action

Common Problems Admins Face
• Going to the Boss With Issues and Ideas
• Dealing With Confrontational Co-Workers and Customers
• Mastering the Art of Saying No

ASAP PACE ,IAAP ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Januarie Wood-UltraLifeSolutions, LLC