Negotiation Basics for Administrative Professionals (OnDemand Webinar)

$99.00

SKU: 406423EAU

Description

Negotiation skills are used often among administrative professionals learn valuable negotiation skills to help you get what you need in the administrative field.
Administrative assistants likely find themselves negotiating from time to time. Perhaps you need to make the best deal with an office supply vendor, or you have to convince a handful of executives that a change in a longstanding process would help increase your efficiency. You must effectively negotiate deadlines, resources, budgets and other requirements often with others having more authority than them in order to be effective and remain productive. You also need to make sure you are open to compromise when finding a middle ground that would benefit everyone involved. In dealing all these issues, your negotiation skills need to be spot on. This topic offers you tips and techniques to apply powerful negotiating methods and skills with greater competence and confidence.

Date: 2019-10-01 Start Time: End Time:

Learning Objectives

Benefits
• Why Having These Skills Is Essential • Why Would I Need These Skills

Negotiation Basics
• What Is Negotiation and and What It Is Not
• When to Negotiate and When to Walk Away
• What to Negotiate
• Use Power of Proactive Questioning and Active Listening to Influence
• Planning and Preparing for Negotiations: Goal-Setting, Best Practices in Negotiation Planning, Preparation Checklist
• Handling Objections

Negotiating Strategies
• Best Practices in Negotiations
• Define Your BATNA (Best Alternative to a Negotiation Agreement), WATNA (Worst Alternative to a Negotiation Agreement), WAP (Walk Away Point) and ZOPA (Zone of Possible Agreement)
• Determine the Most Effective Negotiation Strategies and Methods for Different Situations
• Gain Buy in at Any Level
• Tips for Making It a Win Win All Around

ASAP PACE ,IAAP ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Audrey Halpern-ARH Employee Training