Managing Negative Chatter in the Workplace

$99.00

SKU: 410057

Description

Take steps to combat the negative communication that is robbing your organization of productivity and positive energy.
Negativity is seemingly unavoidable in the workplace. Whether you work at a small or large company, it is present and can contribute greatly to the creation of a toxic work environment that adversely impacts employee performance as well as mental and emotional health. In this presentation, we will get to the source of negativity, learn how to handle it, prevent it, and work through it. Both manager roles and how managers can help employees experiencing negativity will be explored to provide a holistic lens into this common issue. Get ready to stop negativity in its tracks

Date: 2022-09-22 Start Time: 1:00 PM ET End Time: 2:00 PM ET

Learning Objectives

* You will be able to define workplace negativity.

* You will be able to describe the causes of negative chatter.

* You will be able to explain the difference between empathy and solutions.

* You will be able to identify ways for managers and employees to handle negativity in conversation.

Why Negative Chatter Exists
• Definition
• Why It Happens
• When It Occurs
• Effects of

Workplace Culture
• Personalities
• Inclusivity
• Common Causes of Negative Chatter

Management Sets the Mood
• Leadership Styles
• Fairness
• Tolerating vs. Allowing

Prevention Through Communication
• Empathetic Response/Listening
• Positivity vs. Toxic Positivity
• How to Isolate Negativity in Conversation

Ongoing Solutions for Managers
• Feedback and Action Not Reaction
• Resources
• Reflection
• Maintanence

Ongoing Solutions for Employees
• Tips

Case Studies/Closing

ASAP PACE ,HR Certification Institute ,IAAP ,SHRM ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Amy Nolan-Life Design by Amy