Description
Learn how to draft an IT Master Service Agreement along with everything that should be included in it.
This topic will provide you with the ability to draft an IT Master Service Agreement. This material will include a detailed review of a typical agreement and the most common exhibits and schedules used to document transactions. Learn how to draft various terms and conditions necessary for such an agreement, including terms that favor the seller of IT services, and alternative terms that favor the buyer.
Date: 2023-11-30 Start Time: 1:00 PM ET End Time: 2:05 PM ET
Learning Objectives
Understanding the Deal
• What Services Are Being Purchased?
• How Will They Be Provided?
• What Are the Terms to Include in the Contract?
Drafting the Agreement
• Including the Terms of the Deal
• Payment Terms
• Warranties
• Confidentiality
• Information Security
• Dispute Resolution
• Indemnities
• Limitations of Liability
• Insurance
• Choice of Law
• Arbitration vs. Jury Waiver
SLAs, SOWs, and Schedules
• Purchase Orders
• SLAs
• Statements of Work
CLE (Please check the Detailed Credit Information page for states that have already been approved) ,NALA ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.
Dino Tsibouris-Tsibouris & Associates, LLC
