Description
Learn how to protect yourself from the impact toxicity can have on your mental and physical health.Because of their profession, employees in Human Resources are often on the receiving end of the toxic emotions of their coworkers. HR professionals sometimes make decisions that their coworkers don’t like, they are often the bearer of bad news, they are the receiver of complaints, and they are the shoulder that employees cry on. As such, their mental and physical health can be at risk if they don’t know how to protect themselves from such toxicity. This course provides information on how to do so.
Date: 2022-06-22 Start Time: End Time:
Learning Objectives
Why Some People Are so Toxic
• Genetics
• Unmet Needs
• Upbringing
• Illness
• Life Events
• Companions
• Work Environment
The Impact Toxicity Has on Mental and Physical Health
• A Constant Fight or Flight Response Causes High-Stress Levels
• Mental Health: Rumination, Insomnia, Memory Problems, Agitation
• Physical Health: Physical Pain and Discomfort, Appetite Changes, Exhaustion
Strategies to Handle Toxic Employees
• Listen to Understand
• Depersonalize
• Suggest Solutions
• Provide Resources
• Be Honest
• Establish Clear Expectations
• Create Strategies
• Follow up
• Hold Them Accountable
Implement a Self-Care Plan
• Boundaries
• Community
• Counseling
• Balance
• Change
Questions and Answers
HR Certification Institute ,SHRM ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.
Robin Paggi-Human Resource Development
