Get Through to Excuse Makers and Blamers to Increase Productivity (OnDemand Webinar)

$99.00

SKU: 408178EAU

Description

Learn how to better identify workplace drama and how to handle situations when employees make excuses or blame others.There can be nothing more frustrating than an employee or team member giving excuses or blaming others for work not completed or performed properly. Managers and leaders must find ways to get productivity out of their employees despite some being difficult personalities. This material provides information on how to identify excuse makers and blamers and, more importantly, how to develop strategies in handling them. This topic provides steps to take in motivating employees to increase their productivity in the workplace. The specific steps to confront excuse makers and blamers will be outlined. This material will introduce you to tried and true methods to have accountability conversations with underperforming team members or employees. Gain the tools necessary to handle excuse makers and blamers while creating an environment that is friendly and has high performance and productivity.

Date: 2021-03-11 Start Time: End Time:

Learning Objectives

Types of Difficult Employees
• Excuse Makers
• Blamers
• Related Difficult Employee Types

Strategies for Dealing With the Excuse Maker and Blamer
• Handling the Excuse Maker
• Handling the Blamer
• Other Helpful Strategies

Motivating for Productivity
• Expressing Positive Feelings
• Promote Employee Initiatives
• Increase Employee Autonomy
• Allow Space to Voice Complaints
• Management Sacrifice for Good of Company
• Publicly Support Employees
• Commit to Employee Motivation as a Priority

Conversations With Difficult Employees
• Two Methods to Talk With Difficult Employees
• Confronting Difficult Employees
• Accountability Conversations

HR Certification Institute ,SHRM ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Bob Churilla-Conflict Resolution Professionals Group