Delivering Effective Feedback to Remote Employees

$99.00

SKU: 407991

Description

Make the difference in the achievement of your remote workers by providing effective feedback.
Most experiences with feedback in a work environment are annual performance reviews. And they are usually topdown, onesided conversations that rarely leave a huge impact on you once you finish. Feedback shouldnt be relegated to times when you need to correct or improve an employees behavior. It should be consistent and reliable. Giving feedback to remote employees comes with special challenges. All types of communication are vital to success. However, giving feedback to remote workers in a virtual workplace is one of the most critical, as well as often overlooked, components of communication in a business that utilizes remote workers. Its easy to fall into a pattern with remote workers of just communicating feedback and moving on. Effective feedback in a remote workplace can make the difference in the achievement of your remote workers. Providing regular and detailed communication will keep them on task as well as productive and motivated. The more specific your communication, the more successful your message will be. This topic will address the challenges of delivering feedback in a remote setting.

Date: 2020-09-18 Start Time: 1:00 PM ET End Time: 2:30 PM ET

Learning Objectives

* You will be able to describe feedback versus criticism.

* You will be able to recognize the characteristics of effective feedback.

* You will be able to review feedback framework.

* You will be able to discuss how to deliver feedback.

Feedback Versus Criticism
• Definition
• Feedback Fundamentals and Why It Is Important
• What Makes It so Challenging
• The Role That Trust Plays in Delivering Feedback

Characteristics of Effective Feedback
• How Your Communication Style Affects How You Deliver Feedback
• Tone, Pitch and Volume Affect How Feedback Is Received
• Positive Versus Negative Feedback
• Your Objective in Delivering Feedback

Feedback Framework
• The Steps for Delivering Feedback to Meet Expectations
• Performance Feedback
• Behavior-Related Feedback
• Using Questions to Promote Understanding

Delivering Feedback
• Using the Correct Communication Mode to Deliver Feedback Remotely
• Handling Emotions
• Frequency of Delivering Feedback Praise and Corrective

ASA ,HR Certification Institute ,SHRM ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Audrey Halpern-ARH Employee Training