Cross-Cultural Collaboration for Effective Teams (OnDemand Webinar)

$99.00

SKU: 407992EAU

Description

Build your understanding on how you should approach different situations with your multicultural team members to create an effective global team.This topic is helpful if you collaborate in a global team, have coworkers from different cultures or serve customers abroad. Learn how to build relationships, manage deadlines, get feedback, reach commitments and share information in ways that are inclusive and effective across cultures. Increasingly, businesses around the world have become more interconnected, and companies have to think more in terms of diversity in order to succeed. Global teams demand special attention. Different communications styles, attitudes toward conflict, approaches to completing tasks, decision making styles and time management are a few of the challenges that multicultural teams might be faced with. Knowing more about these differences can lead to building high levels of trust with global team members. This lack of cultural awareness and knowledge, and sensitivity can create a sense of division among workers and can divide workers and can create silos. Adjusting your business behavior to different cultural contexts is essential. This information explores the steps that you can take to educate yourself, the other team members and build your understanding on how you should approach different situations with your multicultural team members to create an effective global team. This material will provide you with strategies to communicate effectively across cultures.

Date: 2020-10-21 Start Time: End Time:

Learning Objectives

Cultural Awareness
• Definition of Culture and the Role It Plays at Work on Teams
• Build Trust and Respect Through Understanding
• Challenge Assumptions
• Know Your Audience

Communication
• Challenges With Communication
• Direct Versus Indirect Communication Styles
• Communicate Clearly With Global English – Understand Accents
• How to Deal With Language and Accents
• Hierarchy in Other Cultures – Decision Making
• How to Identify Cultural Expectations
• Which Communication Channels to Use
• Working in Time Zones

Using Questions to Avoid Misunderstandings
• Read Nonverbal Communication Signals and Avoid Offensive Gestures
• Learn Clarification Strategies When You Get a Polite Yes

No Credit Available

Audrey Halpern-ARH Employee Training