Description
Understand best practices and the latest laws and regulations pertaining to debt collection communications.
Debt collectors remain at the center of litigation and regulatory scrutiny. Collectors are subject to extensive rules and limitations on communications with debtors and third parties under the Fair Debt Collection Practices Act FDCPA, Regulation F, the Telephone Consumer Protection Act TCPA, and common law invasion of privacy rules. The applicable rules of professional conduct also impose limits on the ethical actions an attorney can take in seeking to collection to debts. This topic will discuss the ethical rules applicable to debt collection, as well as the latest laws and regulations pertaining to debt collection communications, whether by phone or through mail. The presentation will address the best practices and procedures for such communications, to avoid common risks and pitfalls that lead to violations. The webinar will also address common claims and remedies for violations of the FDCPA and TCPA relating to debt collection communications.
Date: 2023-09-28 Start Time: 1:00 PM ET End Time: 2:05 PM ET
Learning Objectives
* You will be able to review examples of risks of ethical rules when collecting debts.
* You will be able to identify ethical concerns when communicating with the debtor.
* You will be able to describe ethical pitfalls regarding accrual of interest.
* You will be able to discuss rules governing telephone communications with borrowers.